Facetime is s great feature which lets ios to ios face video calls over wi-fi or 3g cellular connection.This is available now on almost all of the apple devices. You just have to open up a contact, call your friend via facetime ane enjoy video calls.
Now I know quite a lot of users have reported that they are getting facetime not working issues,Facetime not connecting problem , facetime not working ios 7 or my facetime won’t work fix and these are the fixes you can do to correct that problem. Either over your wi-fi or 3G/4G connection.
These fixes to your problem “Facetime not working” problem and issue are pretty basic .Even a new ios user can apply them and correct their problem.
Here we take a look at some of the possible solutions you can try to fix the problem.
But first we need to take a look at some compatiblity options for facetime on iPhone and iPad so that you may know that it is not your device which is causing the problem.
Device Compatibility
When apple announced that facetime would now be available on cellular data there were certain limitations to that in terms of iDevice’s model versions.
Make sure you are getting your error on these iPhone and iPad models. These are the current facetime compatible devices which will support facetime over wi-fi and cellular 3G/4G.
- iPhone 4s
- iPhone 5,5s/5c
- iPhone 6/6+
- iPad 3
- Pad mini 1 and 2
- and newer models
So firstly these would be the devices you are getting your facetime not working problem .
iOS Compatibility
Facetime is officially not working for ios 6 and lower versions now officially. Although you would have facetime app on your iPhone and iPad but they would cause major issues once you start to use them.
Also if you update your iPhone 4 to ios 7+ you may also continue to get facetime problem. Because it is not a cellular compatible device for Facetime.
You must ensure that you are on
- iOS 7
- iOS 7+
- iOS 8
- iOS 8+
Data Plan Compatibility
Verizon and Sprint has no compatibility issues with facetime on making video calls over cellular 3G or 4G network.
But AT&T is being weird in this case. It seems like only new users on shared data plans are eligible to use facetime video calls over their cellular 3G,4G network.
If you are a customer of an existing AT&T but you are not on the shared plan then you might need to check with your service provider if it lets you make facetime calls over cellular network.
Some Fixes For FaceTime Not Working on iPhone or iPad Issue
You can try these fixes to check correct your facetime connection error on your iPhone and iPad.
Re-Activate Facetime
This is a general step you can try to get the issue solved.
- Go to settings
- Go to facetime
- Disable the facetime Switch
- Now wait for a few minuites.You can also restart your device.
- Now activate facetime. You should see a field saying waiting for activation.
- Now after the facetime is reactivated again you can now tap on “Use Your Apple ID for FaceTime”.
- Now log in again and use your facetime again.
Hopefully this should correct your problem and now you should be able to use facetime correctly without any isssue.
Fixing Wi-Fi Settings
This should be able to fix your facetime not working over wi-fi issue. Try these steps.
- Open up your control center.
- Now tap on air plane mode and enable it.
- Now go to General –> Reset
- Scroll down and tap on “Reset Network Settings“
- Select Reset and Confirm it. It should start resetting.
When the reset is complete your network settings will be completely resetted and will become factory. Now you can turn off your wi-fi router and restart it. Remove the airplane mode and connect to wi-fi. Use facetime again.
These are the working fixes for facetime not working iPhone 5s issue ,Apple facetime not working .Most of you may say that facetime just says connecting or facetime ringing but not connecting and above are the fixes you must try to get rid of these problems.
Hope fully it should start working without any problems.
